Still no WordPress help to get site back. Please comment if having trouble with WordPress.
Request #7327859: Do you still need help?
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| WordPress.com Support | Nov 20, 2023, 6:04 PM | |
| Howdy! Thanks for recently contacting WordPress.com. It’s been a few days and we haven’t heard back from you so we’re checking in to find out how things are goi | ||
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| E. Chumly | Dec 1, 2023, 5:03 AM (3 days ago) | |
| Still does not appear when I try to log on. Do not have .information requested. You do have the name of site I am ha ing issues with. What site are you referrin | ||
| WordPress.com Support | Dec 1, 2023, 10:09 AM (3 days ago) | ![]() ![]() | |
to me![]() | |||
| Staj (Automattic)Dec 1, 2023, 15:09 UTCHi there, Still does not appear when I try to log on. Do not have .information requested. You do have the name of site I am ha ing issues with. What site are you referring to? There is one site under your account for chumlyfelix11@gmail.com, which is https://echumly.com/ with a Premium Plan. I understand this is not the site you’re looking for. From reading previous communication, I see you mentioned echumlymanka. Are you looking for this site echumlymanka.wordpress.com? If so, it’s owned by a different WordPress.com account. If you are the owner of the other account, please try logging into WordPress.com with a different email address you own. You can also email us directly from the other email address for additional support and mention this ticket (#7383549). I can only share account details and take action on the account when directly communicating with the email address listed as the site owner If you cannot remember the password to the account, you can reset your password. If you no longer have access to the other email, you can fill out our Account Recovery Form. Here’s more information on recovering your account: https://wordpress.com/support/account-recovery/. Posting all this information on Facebook and WordPress followers. Which site is posting to Facebook and your WordPress followers? If you could share with us a screenshot of what you’re currently seeing, I can help guide you towards it from there. In case it helps, information on creating and sharing screenshots with us can be found here: https://en.support.wordpress.com/make-a-screenshot/ Looking forward to your reply. Best, Staj WordPress.com Support | Automattic, Inc. |
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| E. Chumly | 3:30 PM (2 minutes ago) | ![]() ![]() | |
to WordPress.com![]() | |||
The site echumlymanka.wordpress.com? If so, it’s owned by a different WordPress.com account. echumlymanka.wordpress.com? If so, it’s owned by a different WordPress.com account. echumlymanka.wordpress.com? If so, it’s owned by a different WordPress.com account. echumlymanka.wordpress.com? If so, it’s owned by a different WordPress.com account. I keep asking for help on this site I have owned for years up until a few months ago. Who owns it now? I paid for it to be upgraded and lost it altogether. How many times do I have to inform you of this? Will post this response from you.
